Frequently Asked Questions

What makes our water systems different?

We partner with Waterlogic, the world’s most certified water dispenser manufacturer, known for leading innovation and technology. Paired with our white-glove service and maintenance for one flat monthly price, we deliver a better, cleaner, and more reliable office water and ice experience.

Hot, cold, and ice?

You can have it all! Enjoy a steamy beverage when you're logging into work or chilled hydration post lunch.

How often do filters get changed?

Our Coastal Water crew handles all filter changes and ongoing maintenance, typically every 3, 6, or 12 months.

Why switch from bottled water delivery?

With Coastal Water, you get unlimited, freshly filtered water — no plastic waste, poor customer service, outrageous billing, and inconsistent delivery schedules. No more hassles or worries, we got you!

What's the monthly cost?

Most businesses pay between $89–$189 per month, depending on dispenser model and contract length.

How long does installation take?

About an hour. We coordinate directly with your team or building manager for a seamless setup.

What if our office moves?

We’ll move with you! Coastal Water will relocate your dispenser anywhere within the Tri-County area.

What if something breaks?

We’ve got you covered — if your unit needs more than a quick fix, we replace it with a brand-new Waterlogic system at no cost.

Who do we serve?

Offices, studios, gyms, cafés, salons, and medical practices — anywhere people work hard and deserve better water.

Are your dispensers energy-efficient?

Yes — all Waterlogic models are ENERGY STAR certified and feature self-cleaning UV and ozone technology to keep your water fresh and energy use low.

How do we dive in?

It’s easy! Schedule a free on-site consultation. We’ll recommend the perfect dispenser for your space and install it for a free 7-day trial — no strings attached.

If you love it (and we’re pretty sure you will), we’ll simply roll you into our monthly service plan so you can keep your dispenser and stay hydrated year-round.

How soon can we start?

Most installations happen within 7–10 business days .